Jan 08 2009
Army Sends Out 7,000 Dear John Letters
An Army SNAFU resulted in 7,000 family members of fallen service men receiving a letter addressed to them. It starts “Dear John Doe”. Apparently the intention of the letters was to notify the families of the fallen of benefits and services available. But, not only were the letters sent to John Does, the return address was also wrong.
Some 7,000 letters were sent in late December to notify families of services or gifts surviving family members can receive from nonprofit organizations that help families of fallen soldiers, according to an Army statement Wednesday.
The letters also had improper address information at the top of the correspondence. Instead of the receiving family’s name and home address, the letters said “Army Long Term Case Management.”
The letters were printed by a contracting company and sent by the U.S. Army Human Resources Command’s Casualty and Mortuary Affairs Center in Alexandria, Virginia. The center issued a formal apology Wednesday, according to the statement. (Source: CNN)
Nothing like really getting it wrong. Doesn’t anyone proof read these days?
